Jackpot City Casino review NZ for 2025
Our verdict
Jackpot City is our top-rated casino for Kiwis. While it doesn't have the largest game collection, there's 1,700+ titles with payout percentages of up to 99% for high returns. Stake options also start from as little as $0.01 and rise to $10,000 to suit players of all budgets.
Winnings are paid out in 1-3 working days – slower than competitors like Rizk – but e-wallet payouts are fast. We withdrew using Neteller when testing the platform, and our payout landed after 24 hours.
The standout features at Jackpot City NZ are its low $5 minimum deposit limit and selection of jackpot pokies, which includes 45 progressive jackpots with prize pools exceeding $7 million! See what else this NZ online casino has to offer in our in-depth Jackpot City Casino review.
Pros
Reputable online casino backed by thousands of player reviews
Generous welcome bonus with 60-day time limit
Accepts $5 minimum deposits
4-star rated casino app for iOS and Android
24/7 customer support
Cons
No over-the-phone support
1-3 day withdrawal time is slower than competitors like Rizk
Jackpot City Casino NZ key info
| 🏢 Established | 1998 |
| 💰 Deposit bonus | 100% up to $1,600 |
| 💻 Software | Microgaming, NetEnt, Playtech, Crazy Tooth Studio, Foxium + 2 providers |
| 🎲 Number of games | 1,700+ |
| 📈 Win rate | 97.84% |
| ⚡ Payout speed | 1-3 working days |
Casino games on offer
Game software
Payment methods
Licences
Gallery
How Jackpot City Casino compares to other casinos
| Online casino | Welcome bonus | Casino games | Win rate | Withdrawal time |
|---|---|---|---|---|
Jackpot City Casino | 100% up to $1,600 | 1,700+ | 97.84% | 1-3 working days |
| 100% up to $1,000 | 1,700+ | 98.65% | 1-3 working days | |
| 100% up to $750 | 1,600+ | 97% | 1-3 working days | |
| 100% up to $4,000 + 50 free spins | 3,600+ | 96.89% | 24 hours | |
| 100% up to $1,000 + 200 free spins | 7,000+ | 97.13% | 1-5 working days |
About Jackpot City Casino
Jackpot City Casino launched in 1998, making it an old hat in the online gambling arena. Today, the casino has over 3.5 million active players across New Zealand, Canada and worldwide. The platform is operated by Baytree Limited, which is headquartered in the Alderney Channel Islands.
With an eCOGRA certification and licence from the Alderney Gambling Control Commission, Jackpot City guarantees a fair gaming environment for all NZ casino fans.
How to sign up to Jackpot City Casino
The process of creating an account at Jackpot City NZ couldn’t be simpler. Follow these quick and easy steps to register today:
Visit the Jackpot City official site by clicking on the links provided on this page.
Click the ‘Sign Up’ button located in the middle of your screen.
You’ll be redirected to a registration form page where you need to create a username and password. You’ll also be asked to submit personal details, like your name, date of birth, home address, gender, and preferred language and currency.
Tick the box confirming you’re over the age of 18 and agree to the casino’s terms and conditions. You can also choose to opt in or out of receiving the welcome bonus and promotional offers by SMS, phone and email.
Click ‘Register’ to confirm your registration, and you’re good to go.
Note that you’ll need to submit documents, such as your photo ID and a utility bill, for verification when you request a withdrawal. Jackpot City takes up to seven days to review and verify these documents.
Jackpot City Casino bonus offers
Welcome bonus breakdown: 100% up to $1,600 + 10 daily free spins
New NZ players can claim a welcome bonus worth up to $1,600 when they sign up at Jackpot City Casino New Zealand. You’ll also receive 10 daily free spins for a chance to win up to $1 million as part of the offer. This Jackpot City bonus is spread across four equal deposits and comes with terms and conditions.
Here’s a breakdown of how it works:
| Bonus | How it works |
|---|---|
| 1st deposit | 100% match bonus up to $400 |
| 2nd deposit | 100% match bonus up to $400 |
| 3rd deposit | 100% match bonus up to $400 |
| 4th deposit | 100% match bonus up to $400 |
| No. of deposits | 4 |
| Min deposit | $10 |
| Wagering requirement | 35x |
| Time limit | 2 months |
| Bonus code | None |
You will have seven days from creating your account to deposit and claim the Jackpot City sign-up bonus. Miss this window and the offer becomes invalid. Furthermore, while the match bonus is valid for two months, the Jackpot City NZ free spins offer will expire after 30 days.
Both the bonus amount and the free spins offer are subject to a 35x playthrough requirement, which is industry standard. This means that if you deposit the full $400 and receive $400 in bonus funds, you will need to bet the bonus amount 35x (400 x 35 = $14,000) before being able to withdraw it as winnings.
Make sure to check the T&Cs to see which games contribute towards the wagering requirement and by what percentage. For the offer, you are limited to a maximum withdrawal value of six times your first deposit amount. Any subsequent winnings will be forfeited.
In terms of other Jackpot City promotions, you can enjoy daily deals, free spins on the ‘Bonus Wheel’ for the chance to bag prizes, and more.
Jackpot City casino games & software
At Jackpot City, you get a selection of over 1,700 games to play, the majority of which are powered by software giant, Games Global (formerly Microgaming).
If you’re a fan of table games, blackjack and roulette are your best options. There are 28 blackjack games, including popular variants like European, classic, multi-hand and Vegas Strip blackjack, so you’re bound to find something to suit your taste, experience level and budget.
For roulette, you’ll find all the classics, including American and European roulette, along with more novel versions such as Lightning Roulette. Meanwhile, poker fans can enjoy fan favourites like Texas hold’em, 3 card poker, casino hold’em, and stud poker.
Best games to play at Jackpot City Casino
Online pokies
Jackpot City features over 900 pokies, including classic, progressive, video, mobile and multi-payline pokies. There’s also a diverse selection of themes to choose from, including fantasy, adventure and movies, to name a few. If you’re new to slots, you have the option to play many popular titles in demo mode at Jackpot City, so you can familiarise yourself with the rules and gameplay before committing real money.
Here are some of our favourite slots you can play at Jackpot City NZ:
| Slot game | RTP | Progressive jackpot? |
|---|---|---|
| Agent Jane Blonde Returns | 96.6% | No |
| Countless Cash | 96.08% | Yes |
| Fortunium | 96.47% | No |
| Ancient Fortunes: Zeus | 96.02% | No |
| 9 Masks of Fire | 96.24% | No |
Jackpot City live casino
Evolution powers Jackpot City’s live casino section. Take a virtual seat at any of the live blackjack, roulette, baccarat and poker tables and enjoy a truly immersive and authentic casino experience from the comfort of your home.
You can interact with the professional and friendly human dealers or other players using the live chat function, or just sit back and enjoy watching the action unfold in real-time.
Among the live casino options at Jackpot City, live blackjack is the most favourable to play, with a high RTP of up to 99.5%. You can also consider live baccarat with a high 98.94% RTP.
Jackpot City Casino banking options
Kiwi players have various secure and dollar-friendly banking options at their disposal at Jackpot City, from debits and credit cards to e-wallets. Be aware that some payment methods (e.g., Mastercard) allow you to deposit, but not to withdraw funds from online casinos.
The casino processes both deposits and withdrawals efficiently. Deposits are instant, while withdrawals are subject to a 24-hour pending period, after which, the time it takes for you to receive your winnings depends on your chosen payment method. See below:
| Payment method | Min deposit | Min withdrawal | Payout speed |
|---|---|---|---|
| Visa | $5 | $50 | 1-3 working days |
| Mastercard | $5 | $50 | 1-3 working days |
| Apple Pay | $5 | N/A | N/A |
| Google Pay | $5 | N/A | N/A |
| Skrill | $5 | $50 | 24-48 hours |
| Neteller | $5 | $50 | 24-48 hours |
| POLi | $5 | $50 | 1-3 working days |
| Paysafecard | $5 | N/A | N/A |
| Neosurf | $5 | N/A | N/A |
| Bank transfers | N/A | $50 | 3-7 working days |
How to deposit
Depositing at Jackpot City Casino is straightforward, and here’s how:
If you haven’t already, sign up to Jackpot City NZ by providing your name, date of birth, home address, email, and phone number.
Opt-in to receive promotions. Ensure you read the terms and conditions, so you fully understand any requirements that need to be fulfilled. You’ll need to confirm you are of legal gambling age to complete the registration.
Once signed up, you can navigate to the ‘Bank’ page and select your preferred deposit method and how much money you wish to transfer.
Follow the onscreen prompts to complete the transaction.
The funds should appear in your account within a few moments, so you can start playing real money games straight away.
How to withdraw
The Jackpot City withdrawal NZ procedure is just as simple as depositing, and the steps include:
Log into your Jackpot City Casino New Zealand account.
Return to the banking section and select ‘Withdrawal’.
Select your preferred payment option from the list of Jackpot City withdrawal options.
Follow the onscreen prompts to complete the transaction.
Your withdrawal request will be subject to a 24-hour pending period before being processed by your payment provider.
NB: Note that you will not be able to withdraw funds until you have verified your identity. To do this, the casino may ask you to provide a copy of your ID and a recent utility bill (within the last three months).
Jackpot City mobile casino
There’s no need to download a mobile app to enjoy Jackpot City games on the go. Just log in via your mobile browser the same way you would if you were on a desktop and start playing. Over 500 games from the casino’s collection have been optimised for mobile, including pokies, table games, video poker and live casino titles.
The games seamlessly adapt to different mobile and tablet screens, and the mobile casino site offers seamless navigation and live chat support.
Of course, if you prefer to download an app, you have the option. The Jackpot City mobile casino app is available for iPhone and Android users and offers a fast and streamlined experience.
Jackpot City security & licensing
Jackpot City is licensed and regulated by the renowned Alderney Gambling Control Commission and is independently audited and endorsed for fairness by eCOGRA. Furthermore, the Jackpot City site uses SSL encryption technology to protect your personal and financial data. With these certifications, you can enjoy peace of mind when playing at Jackpot City Casino.
Jackpot City live chat & customer support
You can get in touch with Jackpot City’s professional customer service team via live chat at any time of the day or night. There’s also a detailed FAQs page which answers most queries, or you can contact the team via email, but we found the live chat to have the quickest response times.
Jackpot City Casino NZ FAQs
Yes, Jackpot City Casino NZ is legit, as it holds a valid gaming licence from the Alderney Gambling Control Commission. The site has also been independently audited by eCOGRA for fairness, so rest assured you can play safely and securely.
Jackpot City Casino is operated by Baytree Limited. The company holds a licence from the Alderney Gambling Control Commission.
You can withdraw your money from your Jackpot City Casino New Zealand account by visiting the ‘Bank’ page. Then, select one of the multiple Jackpot City withdrawal methods, enter the amount, and follow the instructions to complete the transaction.
You’ll receive your withdrawal within 1-3 working days at Jackpot City NZ. Once you’ve made your request, the withdrawal will enter a pending period for 24 hours should you want to reverse it. For fast payouts, we recommend using e-wallets as these typically pay winnings within 24 hours, compared to cards and bank transfers which can take a few days.
You can play over 1,700 games at Jackpot City NZ, including pokies, jackpot slots, table games like blackjack, baccarat and roulette, and live casino options. There’s also dedicated tabs for bingo and arcade games like Big Bass Crash.
Yes, Jackpot City free play is supported in demo mode. This option allows you to familiarise yourself with game mechanics before wagering real money. However, you will not be able to win real money when playing free games.
